Operations

The Charlotte Housing Authority's operations business area exists to provide decent, safe and affordable housing to low and moderate-income families while supporting their efforts to achieve self- sufficiency.

The department is comprised of four functional groups:

Property Management
Capital Assets
Section 8 Voucher Program
Client Services

Operations is responsible for the daily management of all subsidized housing owned by the Authority and its subsidiaries, all programs to increase resident social and economic capacity, and all projects associated with the preservation of the assets in the Authorities real estate portfolio.

The department is highly ranked for effective and efficient management of affordable housing programs. It is very creative in developing partnerships to enhance the provisions of resident services and driven to grow the value of its real estate portfolio with limited resources.

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Housing Occupancy Plan 2011

Banning Policy and Procedures

Housing Occupancy Plan (5/18/2010)