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Inside Corporate CHA

The Business

The Authority's ultimate goal is to be a financially viable real estate company offering affordable housing that is competitive with or exceeds housing offered by other affordable housing providers. The organization is best described as a developer partner, asset manager, contract negotiator and contract monitor with a social purpose.

The Charlotte Housing Authority is a non- profit real estate holding company with a public purpose. That public purpose is to provide decent, safe and affordable housing to low- and moderate-income families while supporting their efforts to achieve self- sufficiency. The Authority focuses on its core mission of housing, partners with quality service providers for supportive services, and it continues to evolve as a collaborative leader who helps frame solutions to affordable housing issues.

The Authority has three strategic business areas to accomplish its mission. They are:

Each of the strategic business areas focus on initiatives that center around five strategic goals and four management priorities.

Strategic Goals

  • Lead the development of collaborative relationships for affordable housing solutions to a broad continuum of stakeholders.
  • Maximize the economic, physical, and social value of the Authority's real estate portfolio.
  • Ensure that the Authority attains long-term financial viability
  • Provide the highest quality, most cost effective real estate management services which exceed HUD and industry standards.
  • Create an environment that facilitates the development of client families to reach their highest potential.

Management Priorities

  • Funding and Collaboration Strategies
  • Contract Development and Monitoring Strategies
  • Internal Process Improvement Strategies
  • Workforce Development Strategies