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Moving Forward Initiative
Inside Corporate CHA

The Business

CHA is a non- profit real estate holding company with a public purpose. That public purpose is to provide decent, safe and affordable housing to low- and moderate-income families while supporting their efforts to achieve self- sufficiency. The Authority focuses on its core mission of housing, partners with quality service providers for supportive services, and it continues to evolve as a collaborative leader who helps frame solutions to affordable housing issues.

The ultimate goal of the Charlotte Housing Authority (CHA) is to be a financially viable real estate company offering affordable housing that is competitive with or exceeds housing offered by other affordable housing providers. The organization is best described as a developer partner, asset manager, contract negotiator and contract monitor with a social purpose.

Mission

To lead, develop, and execute community-wide strategies that meet the broad range of housing needs for families who cannot otherwise attain conventional housing.

Vision

Creating Community, Empowering Families, and Building Partnerships

The Authority has three strategic business areas to accomplish its mission. They are:

Each of the strategic business areas focus on initiatives that center around five strategic goals and six principles.

Strategic Goals

  • Provide the greatest number of viable and affordable housing solutions from homelessness to permanent housing through sustainable strategic partnership
  • Maximize economic, physical, and social value of CHA real estate portfolio.
  • Ensure the Authority's long-term financial viability
  • Provide the high quality, most cost effective real estate management services which exceed HUD and industry standards.
  • Create an environment that facilitates the development of client families to reach their highest potential.

Principles

  • Operational & Service Excellence
  • Progressive Leadership & Collaboration
  • Innovation
  • Effective Communication
  • Accountability
  • Optimize Financial and Human Captial